Sectional Couch with Corner

The ottomans/back cushions/overall product itself I would give 4 stars. The firmness and craftsmanship is great - seems like it will hold up well to years of use. I did feel like they could use vecro on all 4 insides to make the configuration a little more flexible and sturdy - but this was an easy fix for us to make on our own. Lots of great storage and having the flexibility to turn our L shaped sectional + ottomon into multiple options for guests - a king bed + twin or 3 twins has made our bonus room more functional than ever! The concept is solid.

The backs of the couches I would give 2 or 3 stars. If you are going to have your couch against a wall, this may not be an issue for you; however, for us, our sectional is in the center of a large room, so the backs were critical. I felt the back itself could be larger - it would be better if it extended the full width of the ottoman and matched up better with the height of the pillows and the base of the ottoman. The hardware that comes with the backs does not hold up to anything more than maybe 150 lbs leaning against it and still doesn't feel super secure or sturdy. With this sectional being in a guest room, we need the backs to hold up to *at least* 300 lb guests - not to mention kids jumping around on the couch. Duobed does have heavier-duty hardware that we requested and is being sent to us. I'll update this review once I see how that new hardware helps improve the product.

Customer service gets a HUGE 5 STARS! Spike has been nothing but helpful and accommodating. Any issues I've had, he's quickly replied and remedied. Shipping was timely, considering the couches are made to order; he was able to offer me a discount that I hadn't been aware of when I first made the purchase, and the new heavier-duty hardware is on its way to us as we speak. I had read other reviews that mentioned excellent customer service, and I completely agree with their assessment.

Process was easy. Being able to order swatch samples helped with picking the right color. Customer service was very responsive when I noticed a piece was missing from my order. They quickly put in the order to send them missing part. I cannot wait to receive it to fully enjoy my new sectional.

We shopped lots of sectionals and the duobed was our choice. It does what a sectional should -- provide lots of seating and allow us to move the pieces around. Sometimes we use one section for a table when we're having snacks in front of the TV. Sometimes we remove the back cushions and the sofas become really comfortable beds. The things that set duobed apart were the back support, the really nice fabric that's easy to clean, and the price.

After looking all over we were recommended to take a look at Duobed by a friend of ours. The sectional is perfect for our cottage - and the material is outstanding. Extremely comfortable, we will be purchasing another one for the main house. Thanks a lot for the speedy shipping as well!

Great Product. I love it.